Privacy policy
In accordance with Federal Law No. 152-FZ "On Personal Data" of 27.07.2006, you confirm your consent to the processing by MRFC+ LLC (OGRN 1157746602100, TIN 7707345161, location address of the legal entity: 127006, Moscow, 40 Dolgorukovskaya str., floor 2, office III, room 2) personal data: collection, systematization, accumulation, storage, clarification (updating, modification), use, blocking, depersonalization, destruction, transfer (including to third companies engaged in logistics, providing courier or postal services). LLC "MRFC+" guarantees the confidentiality of the information received. The processing of personal data is carried out for the purpose of effective execution of orders, contracts and other obligations assumed as binding on the personal data subject.
This consent applies to the following personal data: last name, first name, patronymic, date and place of birth, address of registration at the residence place, email address, postal address of delivery of orders, contact phone number, payment details, details of the identity card (passport of a citizen).
The validity period of your consent is unlimited, however, you have the right to withdraw this consent at any time by sending a written notification to the email address yakovlev.d.s@aveapteka.ru marked "Withdrawal of consent to the personal data processing".
Please note that the withdrawal of your consent to the personal data processing entails the deletion of your account from the official website www.clickapteka.ru as well as the destruction of records containing your personal data in the personal data processing systems of MRFC+ LLC, thus, further use of our Internet services will become impossible for you.
Personal Data Processing and Protection Policy
This Personal Data Processing and Protection Policy (hereinafter referred to as the Policy) applies to all personal data that MRFC+ LLC may receive from the user during the user's use of the site www.clickapteka.ru (hereinafter referred to as the Site), including the user's booking of goods, participation in advertising and marketing campaigns or promotions and/or other interaction (hereinafter referred to as the services of LLC "MRFC+"). LLC "MRFC+" does not control and is not responsible for any other sites to which the user can click on the links available on the website of LLC "MRFC+". Third-party websites may have their own privacy policy (or no privacy policy at all) and other personal data may be collected or requested from the user.
This Policy is intended to explain to users how MRFC+ LLC processes and protects the personal data provided by them.
By using the services of MRFC + LLC and providing MRFC+ LLC with the information necessary to initiate further interaction, you express your consent to the use and processing of the personal data provided by MRFC+ LLC, in accordance with this Policy, and also express your consent to: access to your personalized information on the site; feedback for the purpose of processing applications, receiving information notifications about the order status (including receiving SMS and push messages about the status of the order, indicating: the order number, the order amount, the date and time of registration and receipt of the order, the place of the order’s receipt and other necessary information for making a purchase), providing (if necessary) technical and/or customer support; providing information about promotions, prices and special offers, product updates; periodically sending information about events and news of the site; carrying out advertising mailing.
The moment when the user provides this consent for MRFC+ LLC is the moment when the user's registration on the Site is completed, confirmed by a username and password, or when the order is completed on the Site.
For specific services published on the website and provided by MRFC+ LLC, this policy may be supplemented.
1. Personal data of users that is received and processed by LLC "MRFC+»
1.1. For the purposes of this Policy, " user's personal data " means the data provided by the user when registering on the Site or when using the services of " MRFC+ " LLC, by which the user can be unconditionally identified. The information required for the orders’ processing or the services’ provision must be explicitly indicated. Such information includes: last name, first name, patronymic, date and place of birth, address of registration at the residence place, e-mail address, postal address of delivery of orders, contact phone number, payment details, details of the identity card (passport of a citizen). Any additional information is provided by the user at will, except for cases when such information is necessary for the provision of individual services, which is explicitly stated when ordering individual services of LLC "MRFC+".
1.2. The user's data received by MRFC+ LLC prior to the consent to their processing is not considered reliable and cannot be considered as personal data.
2. Purposes of processing users ' personal information.
2.1. LLC "MRFC+" processes only those personal data of users that are necessary for booking goods on the Site, providing services, sending informational messages (including advertising), sending letters of recommendation (messages) based on purchases made by the user and improving the quality of LLC "MRFC+" services. No additional information is collected or stored by MRFC+ LLC.
2.2. The personal data provided by the user may be used for the following purposes:
Identification of the party within the framework of the services’ provision by LLC "MRFC+»
Improving the quality of services provided by MRFC+ LLC and developing new services;
Conducting statistical and other research based on depersonalized data.
Provision of the user's personal data to logistics companies and delivery services (postal and courier) for the orders’ delivery, in accordance with the current legislation of the Russian Federation;
Sending informational messages (including advertising messages) to users);
Sending recommendation letters (messages) to users based on purchases made by the user; Establishing feedback with the user for the purpose of processing requests, transmitting notifications about the order status (including transmitting a unique code for entering the personal account), providing information about prices, promotions, special offers, new products;
Provision of technical and/or customer support to the user (if necessary) ;
Sending SMS and push notifications about order statuses;
Sending SMS and push notifications about new services of "MRFC+" LLC»;
Information about competitions, sweepstakes, surveys, identification of winners of these events and prizes’ delivery;
In order to organize participation in the loyalty program of LLC " MRFC+»;
In order to respond to user reviews, comments, requests, and emails.
3. Transfer of the user's personal data to third parties.
3.1. In relation to the user's personal data, the confidentiality regime is maintained, unless otherwise stipulated by the subject of personal data. The User has given his / her consent to the processing of his / her personal data by a third party with whom MRFC+ LLC has a corresponding contractual relationship.
3.2. MRFC+ LLC may transfer the user's personal data to a third party in the following cases::
For carrying out informational and / or advertising mailings to users;
Conducting statistical and other research based on depersonalized user data;
Sending recommendation letters (messages) to users based on the user’s purchases;
The transfer is necessary to achieve the goals, exercise and perform the functions, powers and duties provided for by the current legislation of the Russian Federation.
4. Measures applied to protect users ' personal data.
MRFC+ LLC takes the necessary organizational and technical measures to protect the user's personal data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions with the personal data of third parties. You can learn more about the measures taken by MRFC+ LLC by contacting the Company's office in accordance with the procedure established by the current legislation of the Russian Federation.
5. Rights and obligations of the user.
5.1.MRFC+ LLC takes measures to preserve and maintain the personal data provided to it in an up-to-date form; however, there is no technical possibility to verify the accuracy and relevance of the data provided by the user. Thus, LLC "MRFC+" does not bear any responsibility for the accuracy and relevance of the data provided to it at the time of their entry into the system.
5.2. The User may at any time change (update, supplement, block, delete) the personal data provided by him or her, as well as the parameters of its confidentiality, by writing to LLC "MRFC+" to the postal address: 123290, Moscow, the 1-st Magistralny tupik, 5A, business center "Magistral Plaza", block C, 3rd floor, office 301. The procedure for this request is specified in the Federal Law of the Russian Federation "On Personal Data".
5.3. The User has the right to revoke the consent to the personal data processing provided by MRFC+ LLC at any time by sending a written notification to the email address yakovlev.d.s@aveapteka.ru , marked "Withdrawal of consent to the personal data processing", while this withdrawal by the user of consent to personal data processing entails the deletion of the user's account from the Site, as well as the destruction of records containing personal data in the order processing system, which may make it impossible to provide the services of LLC "MRFC+»
5.4. The User, in accordance with the procedure provided for by the current legislation of the Russian Federation, has the right to receive information related to the processing of his personal data in LLC " MRFC+»
5.4. In order to comply with the provisions of paragraphs 5.2-5.4 of this Policy, MRFC+ LLC has the right to require confirmation of the user's identity by requesting such confirmation in any form that does not contradict the current legislation of the Russian Federation.
6. Feedback. Questions and suggestions.
All suggestions or questions regarding this Policy should be sent to the following email address yakovlev.d.s@aveapteka.ru or to the postal address: 123290, Moscow, the 1-st Magistralny tupik, , 5A, business center "Magistral Plaza", block C, 3rd floor, office 301